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図書

「満足」を「感動」に変えるサービス・マインド : CSホスピタリティコミック

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「満足」を「感動」に変えるサービス・マインド : CSホスピタリティコミック

Call No. (NDL)
DH441-J475
Bibliographic ID of National Diet Library
000010970550
Material type
図書
Author
此花あかり 漫画ほか
Publisher
PHP研究所
Publication date
2010.9
Material Format
Paper
Capacity, size, etc.
239p ; 19cm
NDC
673
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Detailed bibliographic record

Summary, etc.:

文章では伝わりにくかったホスピタリティのニュアンスやクレド作りの流れがストーリー漫画でわかります!(Provided by: 出版情報登録センター(JPRO))

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Kyushu

  • 福岡市総合図書館

    Paper
    Call No.:
    H673/コ/チャイロ
    Book Registration Number:
    0002137701

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  • CiNii Research

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    Paper
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Bibliographic Record

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Paper

Material Type
図書
ISBN
978-4-569-77927-0
Title Transcription
マンゾク オ カンドウ ニ カエル サービス マインド : CS ホスピタリティ コミック
Author/Editor
此花あかり 漫画
林田正光, 柿原まゆみ 監修
Author Heading
此花, あかり コノハナ, アカリ ( 01180920 )Authorities
林田, 正光, 1945-2011 ハヤシダ, マサミツ, 1945-2011 ( 00910751 )Authorities
柿原, まゆみ カキハラ, マユミ ( 01206113 )Authorities
Publication, Distribution, etc.
Publication Date
2010.9
Publication Date (W3CDTF)
2010
Extent
239p