図書

クレーム対応のプロが教えるなぜか怒られる人の話し方許される人の話し方

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クレーム対応のプロが教えるなぜか怒られる人の話し方許される人の話し方

Call No. (NDL)
DH441-J563
Bibliographic ID of National Diet Library
000011194197
Material type
図書
Author
関根真一 著
Publisher
青春出版社
Publication date
2011.6
Material Format
Paper
Capacity, size, etc.
205p ; 20cm
NDC
673.3
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Notes on use

Note (General):

奥付のタイトル: クレーム対応のプロが教えるなぜか怒られる人許される人の話し方

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Northern Japan

Kanto

  • 岡山県立図書館

    Paper
    Call No.:
    336.49/セキ11/
    Book Registration Number:
    0010576148

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Paper Digital

Material Type
図書
ISBN
978-4-413-03802-7
Title Transcription
クレーム タイオウ ノ プロ ガ オシエル ナゼカ オコラレル ヒト ノ ハナシカタ ユルサレル ヒト ノ ハナシカタ
Author/Editor
関根真一 著
Author Heading
関根, 眞一 セキネ, シンイチ ( 01062163 )Authorities
Publication, Distribution, etc.
Publication Date
2011.6
Publication Date (W3CDTF)
2011
Extent
205p