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「最高のサービス」を実践する80の鉄則 (PHPビジネス新書 ; 235)

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「最高のサービス」を実践する80の鉄則

(PHPビジネス新書 ; 235)

Call No. (NDL)
DH441-J746
Bibliographic ID of National Diet Library
023852621
Material type
図書
Author
武田哲男 著
Publisher
PHP研究所
Publication date
2012.8
Material Format
Paper
Capacity, size, etc.
220p ; 18cm
NDC
673
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Detailed bibliographic record

Summary, etc.:

「帝国ホテル」など、サービスに定評のある会社は何が違うのか。豊富な事例をもとに「感動を生むサービス」に必要な鉄則を解説する。(Provided by: 出版情報登録センター(JPRO))

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Paper

Material Type
図書
ISBN
978-4-569-80554-2
Title Transcription
サイコウ ノ サービス オ ジッセン スル ハチジュウ ノ テッソク
Author/Editor
武田哲男 著
Author Heading
武田, 哲男 タケダ, テツオ ( 00187307 )Authorities
Publication, Distribution, etc.
Publication Date
2012.8
Publication Date (W3CDTF)
2012