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図書

顧客ロイヤルティ戦略:ケースブック

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顧客ロイヤルティ戦略:ケースブック

Call No. (NDL)
DH411-L388
Bibliographic ID of National Diet Library
026194785
Material type
図書
Author
内田和成, 余田拓郎, 黒岩健一郎 編著
Publisher
同文舘出版
Publication date
2015.3
Material Format
Paper
Capacity, size, etc.
187p ; 21cm
NDC
675
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Notes on use

Note (General):

「顧客ロイヤルティの時代」(2004年刊)の改題、改訂

Detailed bibliographic record

Summary, etc.:

コメダ珈琲、ファンケル、日本交通、トリッピースなど、リアルやネットで「顧客生涯価値」や「関係の経済性」を高めている事例を紹介。現代の顧客ロイヤルティ問題の本質や課題を描き出す。(Provided by: 出版情報登録センター(JPRO))

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Northern Japan

Kanto

Tokai-Hokuriku

  • 愛知県図書館

    Paper
    Call No.:
    675-コキ-1101251
    Book Registration Number:
    1111012514

Kinki

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Bibliographic Record

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Paper

Material Type
図書
ISBN
978-4-495-64721-6
Title Transcription
コキャク ロイヤルティ センリャク ケース ブック
Author/Editor
内田和成, 余田拓郎, 黒岩健一郎 編著
Author Heading
内田, 和成, 1951- ウチダ, カズナリ, 1951- ( 00697207 )Authorities
余田, 拓郎, 1960- ヨダ, タクロウ, 1960- ( 00810521 )Authorities
黒岩, 健一郎 クロイワ, ケンイチロウ ( 00828944 )Authorities
Publication, Distribution, etc.
Publication Date
2015.3
Publication Date (W3CDTF)
2015
Extent
187p