Jump to main content
図書

ホスピタリティを育てる物語 : 「感動の接客」ができるようになる14の力

Icons representing 図書
The cover of this title could differ from library to library. Link to Help Page

ホスピタリティを育てる物語 = Tales of Hospitality : 「感動の接客」ができるようになる14の力

Call No. (NDL)
DH441-M32
Bibliographic ID of National Diet Library
029562999
Material type
図書
Author
久保亮吾 著
Publisher
翔泳社
Publication date
2019.3
Material Format
Paper
Capacity, size, etc.
230p ; 19cm
NDC
673
View All

Notes on use

Note (General):

「サービスマインドをたかめる物語」(こう書房 2004年刊)の改題、加筆・修正

Detailed bibliographic record

Summary, etc.:

一冊まるごと小説のようなストーリーで、接客の基本的な考え方が自然と身につきます。深くて楽しいホスピタリティの神髄を教えます。(Provided by: 出版情報登録センター(JPRO))

Search by Bookstore

Table of Contents

Provided by:出版情報登録センター(JPRO)Link to Help Page
  • 第1章 笑顔の力

  • 第2章 記憶の力

  • 第3章 観察の力

  • 第4章 推理の力

  • 第5章 理解の力

Holdings of Libraries in Japan

This page shows libraries in Japan other than the National Diet Library that hold the material.

Please contact your local library for information on how to use materials or whether it is possible to request materials from the holding libraries.

Kanto

Chugoku

Shikoku

Kyushu

other

  • CiNii Research

    Search Service
    Paper
    You can check the holdings of institutions and databases with which CiNii Research is linked at the site of CiNii Research.

Search by Bookstore

Publication bibliographic database Books Find a bookstore where you can purchase books from

Books is a database of the publishing industry with information provided by publishers. You can search for currently available paperbacks and eBooks.

Bibliographic Record

You can check the details of this material, its authority (keywords that refer to materials on the same subject, author's name, etc.), etc.

Paper

Material Type
図書
ISBN
978-4-7981-5983-6
Title Transcription
ホスピタリティ オ ソダテル モノガタリ
Author/Editor
久保亮吾 著
Author Heading
久保, 亮吾, 1974- クボ, リョウゴ, 1974- ( 00905144 )Authorities
Publication, Distribution, etc.
Publication Date
2019.3
Publication Date (W3CDTF)
2019
Extent
230p