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謝罪の極意 : 頭を下げて売上を上げるビジネスメソッド

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謝罪の極意 : 頭を下げて売上を上げるビジネスメソッド

Call No. (NDL)
DH314-M72
Bibliographic ID of National Diet Library
029702328
Material type
図書
Author
越川慎司 [著]
Publisher
小学館
Publication date
2019.6
Material Format
Paper
Capacity, size, etc.
191p ; 19cm
NDC
336.49
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Detailed bibliographic record

Summary, etc.:

謝罪に行く時は腕時計を外す、投げられたペンは避けてはならない、荒天の時にこそ足を運ぶ…。元マイクロソフト幹部が、585件の謝罪で63億円を勝ち取った仕事術を、再現性にこだわりながら伝授する。(Provided by: サピエ図書館資料検索)

Table of Contents

  • はじめに

  • 第1章:謝罪大国ニッポン

  • ・ニッポンは「責任者連れてこい!」の文化

  • ・「責任者」を求めるのは相手を確かめたいから

  • ・日本と欧米で異なる謝罪に対する意識

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Northern Japan

Kanto

  • 岡山県立図書館

    Paper
    Call No.:
    336.49/コシ19/
    Book Registration Number:
    0014942957
  • 広島県立図書館

    Paper
    Call No.:
    336.4/119コ/
    Book Registration Number:
    1007845546
  • CiNii Research

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    Paper
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Paper Recording Media Digital

Material Type
図書
ISBN
978-4-09-310892-8
Title Transcription
シャザイ ノ ゴクイ : アタマ オ サゲテ ウリアゲ オ アゲル ビジネス メソッド
Author/Editor
越川慎司 [著]
Author Heading
越川, 慎司, 1971- コシカワ, シンジ, 1971- ( 001250641 )Authorities
Publication, Distribution, etc.
Publication Date
2019.6
Publication Date (W3CDTF)
2019
Extent
191p