図書

督促OL指導日記 : ストレスフルな職場を生き抜く術 (文春文庫 ; え14-3)

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督促OL指導日記 : ストレスフルな職場を生き抜く術

(文春文庫 ; え14-3)

Call No. (NDL)
DH441-M88
Bibliographic ID of National Diet Library
029959740
Material type
図書
Author
榎本まみ 著
Publisher
文藝春秋
Publication date
2019.10
Material Format
Paper
Capacity, size, etc.
227p ; 16cm
NDC
673.3
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Notes on use

Note (General):

「督促OLコールセンターお仕事ガイド」(リックテレコム 2017年刊)の改題、増補

Detailed bibliographic record

Summary, etc.:

罵声の客にオペレータはどう対処する? 日本一過酷な仕事を工夫と知恵で克服、気弱なOLが描くトホホな毎日と業界の裏話満載。(Provided by: 出版情報登録センター(JPRO))

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Paper

Material Type
図書
ISBN
978-4-16-791376-2
Title Transcription
トクソク オーエル シドウ ニッキ : ストレスフル ナ ショクバ オ イキヌク ジュツ
Author/Editor
榎本まみ 著
Author Heading
榎本, まみ エノモト, マミ ( 001119217 )Authorities
Publication, Distribution, etc.
Publication Date
2019.10
Publication Date (W3CDTF)
2019