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図書

コールセンターもしもし日記 : ご意見ご要望、クレーム、恫喝…反論せずにお聞きします

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コールセンターもしもし日記 : ご意見ご要望、クレーム、恫喝…反論せずにお聞きします

Call No. (NDL)
DH441-M339
Bibliographic ID of National Diet Library
032022789
Material type
図書
Author
吉川徹 著
Publisher
三五館シンシャ
Publication date
2022.4
Material Format
Paper
Capacity, size, etc.
206p ; 19cm
NDC
673.3
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Detailed bibliographic record

Summary, etc.:

怒鳴り声、金の要求、熱心な誘い、迷演技…。派遣オペレーターの実体験をもとに、知られざるコールセンターの実態だけでなく、電話する側と受ける側の生々しい攻防、そしてそこに生きる人たちの人間模様を描く。(Provided by: サピエ図書館資料検索)

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Paper Recording Media

Material Type
図書
ISBN
978-4-86680-922-9
Title Transcription
コール センター モシモシ ニッキ : ゴイケン ゴヨウボウ クレーム ドウカツ ハンロン セズニ オキキ シマス
Author/Editor
吉川徹 著
Author Heading
著者 : 吉川, 徹, 1967- ヨシカワ, トオル, 1967- ( 032106470 )Authorities
Publication Date
2022.4
Publication Date (W3CDTF)
2022
Extent
206p