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図書

医療機関のホスピタリティ・マネジメント 改訂2版

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医療機関のホスピタリティ・マネジメント

改訂2版

Call No. (NDL)
EG231-M797
Bibliographic ID of National Diet Library
033209962
Material type
図書
Author
榊原陽子 著
Publisher
中外医学社
Publication date
2023.12
Material Format
Paper
Capacity, size, etc.
160 p ; 19 cm
NDC
498.163
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Detailed bibliographic record

Summary, etc.：

患者＆スタッフの幸福度がアップ．これらの医療機関に欠かせない，マネジメントの秘訣．(Provided by: 出版情報登録センター（JPRO）)

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Table of Contents

Provided by：出版情報登録センター（JPRO）Link to Help Page

  • 目　次

  • 第1部　ホスピタリティ・マネジメントの実力とは

  • 1章　医療機関でホスピタリティ・マネジメントが注目される理由

  • なぜ、今までの「接遇」ではうまくいかないのか？

  • 医療機関の課題を解決するホスピタリティ・マネジメント

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Paper

Material Type
図書
ISBN
978-4-498-04841-6
Title
医療機関のホスピタリティ・マネジメント
Title Transcription
イリョウ キカン ノ ホスピタリティ ・ マネジメント
Author/Editor
榊原陽子 著
Edition
改訂2版
Author Heading
著者 ： 榊原, 陽子 サカキバラ, ヨウコ ( 001177919 )Authorities
Publication, Distribution, etc.
東京 : 中外医学社 (出版)
Publication Date
2023.12
Publication Date (W3CDTF)
2023