Business research : 創造と革新を支える経営専門誌 (815)
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Table of Contents
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CSをべ一スとする経営戦略と組識の再構築
p12~19
ケース(1)ソニー/CS活動の実際
p20~25
ケース(2)トヨタ自動車/CS向上活動への全社的取り組み
p26~32
ケース(3)資生堂/お客様の声の収集と活用の実際
p33~39
「経営倫理」は永遠の課題
p2
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- Material Type
- 雑誌
- Title Transcription
- Business research : ソウゾウ ト カクシン オ ササエル ケイエイ センモンシ
- Volume
- (815)
- Author Heading
- 企業研究会 キギョウ ケンキュウカイ ( 00287333 )Authorities
- Publication, Distribution, etc.
- Publication Date
- 1992-05
- Publication Date (W3CDTF)
- 1992-05
- Year and volume of publication
- 739号 (1986年1月)-1087号 (2019年7/8月)
- Size
- 26-28cm