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Library service design : a LITA guide to holistic assessment, insight, and improvement (Library Information Technology Association (LITA) guides)

Library service design : a LITA guide to holistic assessment, insight, and improvement (Library Information Technology Association (LITA) guides)
Paper図書
Joe J. Marquez and Annie Downey.Rowman & Littlefield[2016]<UL711-B22>
National Diet Library

The evaluation and measurement of library services Second edition.

The evaluation and measurement of library services Second edition.
Paper図書
Joseph R. Matthews, foreword by Lisa Hinchliffe.Libraries Unlimited, an imprint of ABC-CLIO, LLC[2018]<UL511-B114>
National Diet Library

Assessing service quality : satisfying the expectations of library customers / Peter Hernon + Ellen Altman. 2nd ed.

Assessing service quality : satisfying the expectations of library customers / Peter Hernon + Ellen Altman. 2nd ed.
Paper図書
American Library Association2010.<UL711-B7>
National Diet Library
  • Subject HeadingPublic services (Libraries) -- Evaluation. Public services (Libraries) ...

User experience in libraries : applying ethnography and human-centred design

User experience in libraries : applying ethnography and human-centred design
Paper図書
edited by Andy Priestner and Matt Borg.Routledge2016.<UL711-B18>
National Diet Library

Engaging in evaluation and assessment research

Engaging in evaluation and assessment research
Paper図書
Peter Hernon, Robert E. Dugan, and Danuta A. Nitecki.Libraries Unlimited[2011]<UL511-B83>
National Diet LibraryOther Libraries in Japan

Assessing service quality : satisfying the expectations of library customers Third edition.

Assessing service quality : satisfying the expectations of library customers Third edition.
Paper図書
Peter Hernon, Ellen Altman, Robert E. Dugan.ALA Editions, an imprint of the American Library Association2015.<UL711-B19>
National Diet Library

Using qualitative methods in action research : how librarians can get to the why of data

Using qualitative methods in action research : how librarians can get to the why of data
Paper図書
Douglas Cook and Lesley Farmer, editors.Association of College and Research Libraries[2011]<UL511-B85>
National Diet Library

Assessment as information practice : evaluating collections and services : pbk

Assessment as information practice : evaluating collections and services : pbk
Paper図書
edited by Gaby Haddow and Hollie WhiteRoutledge2022
Other Libraries in Japan
  • Subject Heading... -- Evaluation Public services (Libraries) -- Evaluation Collection dev......- Case studies Public services (Libraries) -- Evaluation -- Case studies
  • Subject Heading (ID)... -- Evaluation Public services (Libraries) -- Evaluation Collection dev......- Case studies Public services (Libraries) -- Evaluation -- Case studies

The evaluation and measurement of library services / Joseph R. Matthews.

The evaluation and measurement of library services / Joseph R. Matthews.
Paper図書
Libraries Unlimited2007.<UL511-B25>
National Diet Library
  • Subject Heading...-- Evaluation. Public services (Libraries) -- Evaluation.

Library service design : a LITA guide to holistic assessment, insight, and improvement : pbk

Library service design : a LITA guide to holistic assessment, insight, and improvement : pbk
Paper図書
Joe J. Marquez and Annie DowneyRowman & Littlefieldc2016
Other Libraries in Japan
  • Subject HeadingPublic services (Libraries) Public services (Libraries) -- Evaluation Library planning
  • Subject Heading (ID)Public services (Libraries) Public services (Libraries) -- Evaluation Library planning

Measuring library performance : principles and techniques / Peter Brophy.

Measuring library performance : principles and techniques / Peter Brophy.
Paper図書
Facet2006.<UL511-B28>
National Diet Library
  • Subject HeadingPublic services (Libraries) -- Evaluation. Library Services. Library Se...

Meeting community needs : a practical guide for librarians : hardcover

Meeting community needs : a practical guide for librarians : hardcover
Paper図書
Pamela H. MacKellarRowman & Littlefieldc2016
Other Libraries in Japan
  • Subject Heading...brary planning Public services (Libraries) -- Evaluation
  • Subject Heading (ID)...brary planning Public services (Libraries) -- Evaluation

The evaluation and measurement of library services : pbk 2nd ed

The evaluation and measurement of library services : pbk 2nd ed
Paper図書
Joseph R. Matthews ; foreword by Lisa HinchliffeLibraries Unlimitedc2018
Other Libraries in Japan
  • Subject Heading... -- Evaluation Public services (Libraries) -- Evaluation
  • Subject Heading (ID)... -- Evaluation Public services (Libraries) -- Evaluation

Assessing service quality : satisfying the expectations of library customers 3rd ed

Assessing service quality : satisfying the expectations of library customers 3rd ed
Paper図書
Peter Hernon, Ellen Altman, Robert E. DuganFacet Publishing2015
Other Libraries in Japan
  • Subject HeadingPublic services (Libraries) -- Evaluation Public services (Libraries) -...
  • Subject Heading (ID)Public services (Libraries) -- Evaluation Public services (Libraries) -...

Assessing service quality : satisfying the expectations of library customers : paper 3rd ed

Assessing service quality : satisfying the expectations of library customers : paper 3rd ed
Paper図書
Peter Hernon, Ellen Altman, Robert E. DuganALA Editions, an imprint of the American Library Association2015
Other Libraries in Japan
  • Subject HeadingPublic services (Libraries) -- Evaluation Public services (Libraries) -...
  • Subject Heading (ID)Public services (Libraries) -- Evaluation Public services (Libraries) -...

Practical evaluation techniques for librarians : pbk

Practical evaluation techniques for librarians : pbk
Paper図書
Rachel ApplegateLibraries Unlimited, an Imprint of ABC-CLIO, LLCc2013
Other Libraries in Japan
  • Subject HeadingLibraries -- Evaluation Public services (Libraries) -- Evaluation
  • Subject Heading (ID)Libraries -- Evaluation Public services (Libraries) -- Evaluation

Getting started with evaluation

Getting started with evaluation
Paper図書
Peter Hernon, Robert E. Dugan, and Joseph R. MatthewsALA editions2014
Other Libraries in Japan
  • Subject HeadingLibraries -- Evaluation Public services (Libraries) -- Evaluation Library administration -- Dec...
  • Subject Heading (ID)Libraries -- Evaluation Public services (Libraries) -- Evaluation Library administration -- Dec...

Five steps of outcome-based planning and evaluation for public libraries : paper

Five steps of outcome-based planning and evaluation for public libraries : paper
Paper図書
Melissa Gross, Cindy Mediavilla, Virginia A. WalterALA Editions, an imprint of the American Library Association2016
Other Libraries in Japan
  • Subject Heading... -- Evaluation Public services (Libraries) -- Evaluation Libraries and community Publi...
  • Subject Heading (ID)... -- Evaluation Public services (Libraries) -- Evaluation Libraries and community Publi...

User experience in libraries : applying ethnography and human-centred design : hbk : pbk

User experience in libraries : applying ethnography and human-centred design : hbk : pbk
Paper図書
edited by Andy Priestner and Matt BorgRoutledge2016
Other Libraries in Japan
  • Subject HeadingPublic services (Libraries) -- Evaluation Academic libraries -- Evaluat...
  • Subject Heading (ID)Public services (Libraries) -- Evaluation Academic libraries -- Evaluat...

Assessing service quality : satisfying the expectations of library customers : pbk 2nd ed

Assessing service quality : satisfying the expectations of library customers : pbk 2nd ed
Paper図書
Peter Hernon + Ellen AltmanAmerican Library Association2010
Other Libraries in Japan
  • Subject HeadingPublic services (Libraries) -- Evaluation Public services (Libraries) -...
  • Subject Heading (ID)Public services (Libraries) -- Evaluation Public services (Libraries) -...