スポーツ経営における「顧客苦情マネジメント戦略」に関する実証的研究 : 特に,民間スポーツ・フィットネスクラブの経営に焦点をあてて
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Bibliographic Record
You can check the details of this material, its authority (keywords that refer to materials on the same subject, author's name, etc.), etc.
- Material Type
- 記事
- Author/Editor
- 中西純司
- Publication, Distribution, etc.
- Publication Date
- 2014-03
- Publication Date (W3CDTF)
- 2014-03
- Alternative Title
- An empirical study on customer complaint management strategy in sport management : special focus on management of commercial sport and fitness clubs
- Periodical title
- 立命館産業社会論集
- No. or year of volume/issue
- 49(4)(160)
- Volume
- 49(4)(160)