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Services marketing : integrating customer focus across the firm Sixth edition.

Services marketing : integrating customer focus across the firm Sixth edition.
Paper図書
Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.McGraw-Hill Irwin[2013]<DH411-B155>
National Diet Library
  • Author HeadingZeithaml, Valarie A Bitner, Mary Jo. Gremler, Dwayne D.

Services marketing : integrating customer focus across the firm 8th ed., international student ed

Services marketing : integrating customer focus across the firm 8th ed., international student ed
Paper図書
Valarie A. Zeithaml ... [et al.]McGraw Hillc2024
Other Libraries in Japan
  • Author HeadingZeithaml, Valarie A. Bitner, Mary Jo Gremler, Dwayne D. Mende, Martin

Services marketing : integrating customer focus across the firm : hardback : international ed 7th ed

Services marketing : integrating customer focus across the firm : hardback : international ed 7th ed
Paper図書
Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. GremlerMcGraw-Hill Educationc2018
Other Libraries in Japan
  • Author HeadingZeithaml, Valarie A. Bitner, Mary Jo Gremler, Dwayne D.

Services marketing : integrating customer focus across the firm 6th ed

Services marketing : integrating customer focus across the firm 6th ed
Paper図書
Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. GremlerMcGraw-Hill/Irwinc2013
Other Libraries in Japan
  • Author HeadingZeithaml, Valarie A. Bitner, Mary Jo Gremler, Dwayne D.

Services marketing : integrating customer focus across the firm 6th ed

Services marketing : integrating customer focus across the firm 6th ed
Paper図書
Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. GremlerMcGraw-Hill2013
Other Libraries in Japan
  • Author HeadingZeithaml, Valarie A. Bitner, Mary Jo Gremler, Dwayne D.

서비스마케팅

서비스마케팅
Paper図書
Vararie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler 저자 ; 전인수, 배일현 역자청람2013.7
Other Libraries in Japan
  • Author HeadingZeithaml, Valarie A. Bitner, Mary Jo Gremler, Dwayne D. 전, 인수 배, 일현

Service quality

Service quality
Paper図書
volume editor, Lawrence A. Crosby ; contributors, J. Joseph Cronin, Jr., Gary L. Frankwick, Dwayne D. GremlerSage2013
Other Libraries in Japan
  • Author Heading...kwick, Gary L. Gremler, Dwayne D.

Services marketing : integrating customer focus across the firm 5th ed

Services marketing : integrating customer focus across the firm 5th ed
Paper図書
Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. GremlerMcGraw-Hill/Irwin2009
Other Libraries in Japan
  • Author HeadingZeithaml, Valarie A. Bitner, Mary Jo Gremler, Dwayne D.

Services marketing : integrating customer focus across the firm 4th ed

Services marketing : integrating customer focus across the firm 4th ed
Paper図書
Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. GremlerMcGraw-Hill2006
Other Libraries in Japan
  • Author HeadingZeithaml, Valarie A. Bitner, Mary Jo Gremler, Dwayne D.

Services marketing : integrating customer focus across the firm 4th ed

Services marketing : integrating customer focus across the firm 4th ed
Paper図書
Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. GremlerMcGraw-Hill/Irwinc2006
Other Libraries in Japan
  • Author HeadingZeithaml, Valarie A. Bitner, Mary Jo Gremler, Dwayne D.

서비스마케팅

서비스마케팅
Paper図書
Vararie A. Zeithaml, Mary Jo Bitner and Dwayne D. Gremler 저자 ; 전인수, 배일현 역자한국맥그로힐c2007
Other Libraries in Japan
  • Author HeadingZeithaml, Valarie A. Bitner, Mary Jo Gremler, Dwayne D. 전, 인수 배, 일현

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