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Financial management in academic libraries : data-driven planning and budgeting

Financial management in academic libraries : data-driven planning and budgeting
Paper図書
Robert E. Dugan and Peter Hernon.Association of College and Research Libraries, a division of the American Library Association2018.<UL271-B84>
National Diet LibraryOther Libraries in Japan
  • Author HeadingDugan, Robert E., 1952- Hernon, Peter

Assessing service quality : satisfying the expectations of library customers Third edition.

Assessing service quality : satisfying the expectations of library customers Third edition.
Paper図書
Peter Hernon, Ellen Altman, Robert E. Dugan.ALA Editions, an imprint of the American Library Association2015.<UL711-B19>
National Diet Library
  • Author HeadingHernon, Peter Altman, Ellen. Dugan, Robert ...

Library leadership in the United States and Europe : a comparative study of academic and public libraries

Library leadership in the United States and Europe : a comparative study of academic and public libraries
Paper図書
Peter Hernon and Niels Ole Pors, Editors.Libraries Unlimited[2013]<UL511-B92>
National Diet Library
  • Author HeadingHernon, Peter Pors, Niels Ole.

Shaping the future : advancing the understanding of leadership

Shaping the future : advancing the understanding of leadership
Paper図書
Peter Hernon, editor.Libraries Unlimitedc2010.<UL511-B72>
National Diet LibraryOther Libraries in Japan
  • Author HeadingHernon, Peter

Assessing service quality : satisfying the expectations of library customers / Peter Hernon + Ellen Altman. 2nd ed.

Assessing service quality : satisfying the expectations of library customers / Peter Hernon + Ellen Altman. 2nd ed.
Paper図書
American Library Association2010.<UL711-B7>
National Diet Library
  • Author HeadingHernon, Peter Altman, Ellen.

Listening to the customer

Listening to the customer
Paper図書
Peter Hernon and Joseph R. Matthews.Libraries Unlimited[2011]<UL511-B81>
National Diet Library
  • Author HeadingHernon, Peter Matthews, Joseph R.

Convergence and collaboration of campus information services / edited by Peter Hernon and Ronald R. Powell.

Convergence and collaboration of campus information services / edited by Peter Hernon and Ronald R. Powell.
Paper図書
Libraries Unlimited2008.<UL291-B18>
National Diet Library
  • Author HeadingHernon, Peter Powell, Ronald R.

Viewing library metrics from different perspectives : inputs, outputs, and outcomes / Robert E. Dugan, Peter Hernon, and Danuta A. Nitecki.

Viewing library metrics from different perspectives : inputs, outputs, and outcomes / Robert E. Dugan, Peter Hernon, and Danuta A. Nitecki.
Paper図書
Libraries Unlimitedc2009.<UL291-B23>
National Diet Library
  • Author HeadingDugan, Robert E., 1952- Hernon, Peter Nitecki, Danuta A.

Engaging in evaluation and assessment research

Engaging in evaluation and assessment research
Paper図書
Peter Hernon, Robert E. Dugan, and Danuta A. Nitecki.Libraries Unlimited[2011]<UL511-B83>
National Diet LibraryOther Libraries in Japan
  • Author HeadingHernon, Peter Dugan, Robert E., 1952- Nitec...

Making a difference : leadership and academic libraries / edited by Peter Hernon and Nancy Rossiter.

Making a difference : leadership and academic libraries / edited by Peter Hernon and Nancy Rossiter.
Paper図書
Libraries Unlimited2007.<UL271-B10>
National Diet Library
  • Author HeadingHernon, Peter Rossiter, Nancy.

Academic librarians as emotionally intelligent leaders / edited by Peter Hernon, Joan Giesecke, and Camila A. Alire.

Academic librarians as emotionally intelligent leaders / edited by Peter Hernon, Joan Giesecke, and Camila A. Alire.
Paper図書
Libraries Unlimited2007.<X>
National Diet Library
  • Author HeadingHernon, Peter Giesecke, Joan. Alire, Camila...

Revisiting outcomes assessment in higher education / edited by Peter Hernon, Robert E. Dugan, and Candy Schwartz.

Revisiting outcomes assessment in higher education / edited by Peter Hernon, Robert E. Dugan, and Candy Schwartz.
Paper図書
Libraries Unlimited2006.<FD25-B36>
National Diet Library
  • Author HeadingHernon, Peter Dugan, Robert E., 1952- Schwa...

The next library leadership : attributes of academic and public library directors / Peter Hernon, Ronald R. Powell and Arthur P. Young.

The next library leadership : attributes of academic and public library directors / Peter Hernon, Ronald R. Powell and Arthur P. Young.
Paper図書
Libraries Unlimited2003.<UL511-B4>
National Diet Library
  • Author HeadingHernon, Peter Powell, Ronald R. Young, Arth...

United States government information : policies and sources / Peter Hernon ... [et al.]. (Library and information science text series)

United States government information : policies and sources / Peter Hernon ... [et al.]. (Library and information science text series)
Paper図書
Libraries Unlimited2002.<YU111-B62>
National Diet Library
  • Author HeadingHernon, Peter

U.S. government on the Web : getting the information you need / Peter Hernon, Robert E. Dugan, John A Shuler. 3rd ed.

U.S. government on the Web : getting the information you need / Peter Hernon, Robert E. Dugan, John A Shuler. 3rd ed.
Paper図書
Libraries Unlimited2003.<A112-B34>
National Diet LibraryOther Libraries in Japan
  • Author HeadingHernon, Peter Dugan, Robert E., 1952- Shule...

Delivering satisfaction and service quality : a customer-based approach for libraries / Peter Hernon and John R. Whitman.

Delivering satisfaction and service quality : a customer-based approach for libraries / Peter Hernon and John R. Whitman.
Paper図書
American Library Association2001.<UL731-A106>
National Diet Library
  • Author HeadingHernon, Peter Whitman, John R

Assessing service quality : satisfying the expectations of library customers 3rd ed

Assessing service quality : satisfying the expectations of library customers 3rd ed
Paper図書
Peter Hernon, Ellen Altman, Robert E. DuganFacet Publishing2015
Other Libraries in Japan
  • Author HeadingHernon, Peter Altman, Ellen Dugan, Robert E...

Assessing service quality : satisfying the expectations of library customers : paper 3rd ed

Assessing service quality : satisfying the expectations of library customers : paper 3rd ed
Paper図書
Peter Hernon, Ellen Altman, Robert E. DuganALA Editions, an imprint of the American Library Association2015
Other Libraries in Japan
  • Author HeadingHernon, Peter Altman, Ellen Dugan, Robert E...

Managing with data : using ACRLMetrics and PLAmetrics : pbk

Managing with data : using ACRLMetrics and PLAmetrics : pbk
Paper図書
Peter Hernon, Robert E. Dugan, Joseph R. MatthewsALA editions2015
Other Libraries in Japan
  • Author HeadingHernon, Peter Dugan, Robert E. Matthews, Jo...

Higher education outcomes assessment for the twenty-first century : hardcopy

Higher education outcomes assessment for the twenty-first century : hardcopy
Paper図書
Peter Hernon, Robert E. Dugan, and Candy Schwartz, editorsLibraries Unlimitedc2013
Other Libraries in Japan
  • Author HeadingHernon, Peter Dugan, Robert E. Schwartz, Ca...
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