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Capturing loyalty : how to measure, generate, and profit from highly satisfied customers

Capturing loyalty : how to measure, generate, and profit from highly satisfied customers
Paper図書
John A. Larson and Bennett E. McClellan, foreword by Maxine Clark.Praeger, an imprint of ABC-CLIO, LLC[2017]<DH441-B77>
National Diet LibraryOther Libraries in Japan
  • Subject HeadingConsumer satisfaction. Customer loyalty. Customer relations.

The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior

The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior
Paper図書
Michael W. Lowenstein.ASQ Quality Press2011.<DH441-B48>
National Diet LibraryOther Libraries in Japan
  • Subject HeadingCustomer loyalty. Customer services. Customer ...

Beyond the ultimate question : a systematic approach to improve customer loyalty / Bob E. Hayes.

Beyond the ultimate question : a systematic approach to improve customer loyalty / Bob E. Hayes.
Paper図書
ASQ Quality Pressc2010.<DH441-B32>
National Diet Library
  • Contents...and meaning of customer loyalty The structure ...... to increasing customer loyalty Turning data into profit the ...
  • Subject HeadingCustomer loyalty. Consumer satisfaction. Custo...

Researching customer satisfaction & loyalty : how to find out what people really think / Paul Szwarc. (Market research in practice series)

Researching customer satisfaction & loyalty : how to find out what people really think / Paul Szwarc. (Market research in practice series)
Paper図書
Kogan Page2005.<DH413-B11>
National Diet Library
  • Subject HeadingConsumer satisfaction. Customer loyalty.

Managing customer value : one step at a time : hardcover 2nd ed

Managing customer value : one step at a time : hardcover 2nd ed
Paper図書
Dilip Soman, Sara N-MarandiWorld Scientificc2022
Other Libraries in Japan
  • Subject HeadingCustomer relations -- Management Marketing -- Management Customer loyalty
  • Subject Heading (ID)Customer relations -- Management Marketing -- Management Customer loyalty

It starts with clients : your 100-day plan to build lifelong relationships and revenue : hardcover

It starts with clients : your 100-day plan to build lifelong relationships and revenue : hardcover
Paper図書
Andrew SobelWileyc2020.
Other Libraries in Japan
  • Subject HeadingCustomer relations Business planning Customer loyalty
  • Subject Heading (ID)Customer relations Business planning Customer loyalty

Các tiền tố tác động tới lòng trung thành địa phương : ngiên cứu tại tỉnh Bình Dương : sách chuyên khảo

Các tiền tố tác động tới lòng trung thành địa phương : ngiên cứu tại tỉnh Bình Dương : sách chuyên khảo
Paper図書
Nguyễn Lan HươngNhà xuất bản Khoa học xã hội2019
Other Libraries in Japan
  • Subject HeadingMarketing -- Vietnam Customer loyalty
  • Subject Heading (ID)Marketing -- Vietnam Customer loyalty
  • Note (General)... marketing and customer loyalty with case studies in Bình Dươ...

Marketing and customer loyalty : the extra step approach

Marketing and customer loyalty : the extra step approach
Paper図書
Mauro CavalloneSpringerc2017
Other Libraries in Japan
  • Subject HeadingMarketing Customer loyalty
  • Subject Heading (ID)Marketing Customer loyalty

Customer loyalty and supply chain management : business-to-business customer loyalty analysis : hbk

Customer loyalty and supply chain management : business-to-business customer loyalty analysis : hbk
Paper図書
Ivan Russo and Ilenia ConfenteRoutledge2017
Other Libraries in Japan
  • Subject HeadingCustomer loyalty Business logistics Industrial...
  • Subject Heading (ID)Customer loyalty Business logistics Industrial...

エージェント・シミュレーションとサービス・ドミナント・ロジックに基づくカスタマー・ロイヤルティの動的変動に関する研究

エージェント・シミュレーションとサービス・ドミナント・ロジックに基づくカスタマー・ロイヤルティの動的変動に関する研究
Digital博士論文障害者向け資料あり
Rajapakse, Chathura2015-03
National Diet Library
  • Subject HeadingAgent-Based Simulation Service-Dominant Logic Customer Loyalty Artificial Markets
  • Note (General)... the view that customer loyalty in modern mark......, the study on customer loyalty requires syste......ic patterns of customer loyalty in competitive business envir...
  • Alternative TitleStudy on the Dynamics of Customer Loyalty from the Service-Dominant Log...

Advocate marketing : strategies for building buzz, leveraging customer satisfaction, and creating relationships

Advocate marketing : strategies for building buzz, leveraging customer satisfaction, and creating relationships
Paper図書
Barbara ThomasPearson Education2016
Other Libraries in Japan
  • Subject HeadingMarketing Relationship marketing Customer loyalty
  • Subject Heading (ID)Marketing Relationship marketing Customer loyalty

Advanced customer analytics : targeting, valuing, segmenting and loyalty techniques

Advanced customer analytics : targeting, valuing, segmenting and loyalty techniques
Paper図書
Mike GrigsbyKogan Page2016
Other Libraries in Japan
  • Subject HeadingMarketing research Customer relations Customer loyalty
  • Subject Heading (ID)Marketing research Customer relations Customer loyalty

Developing churn models using data mining techniques and social network analysis

Developing churn models using data mining techniques and social network analysis
Paper図書
Goran Klepac, Robert Kopal, Leo MršićInformation Science Reference, an imprint of IGI Globalc2015
Other Libraries in Japan
  • Subject HeadingCustomer loyalty Consumer satisfaction Data mi...
  • Subject Heading (ID)Customer loyalty Consumer satisfaction Data mi...

Retail branding and store loyalty : analysis in the context of reciprocity, store accessibility, and retail formats

Retail branding and store loyalty : analysis in the context of reciprocity, store accessibility, and retail formats
Paper図書
Bettina Berg ; with a foreword by Bernhard SwobodaSpringer Gablerc2014
Other Libraries in Japan
  • Subject HeadingCustomer loyalty Branding (Marketing) Retail t...
  • Subject Heading (ID)Customer loyalty Branding (Marketing) Retail t...

Handbook on the experience economy

Handbook on the experience economy
Paper図書
edited by Jon Sundbo, Flemming SørensenE. Elgarc2013
Other Libraries in Japan
  • Subject HeadingCustomer relations -- Management Relationship marketing Customer loyalty
  • Subject Heading (ID)Customer relations -- Management Relationship marketing Customer loyalty

Game-based marketing : inspire customer loyalty through rewards, challenges, and contests : cloth

Game-based marketing : inspire customer loyalty through rewards, challenges, and contests : cloth
Paper図書
Gabe Zichermann and Joselin LinderJ. Wileyc2010
Other Libraries in Japan
  • Subject HeadingCustomer loyalty programs Customer loyalty Marketing
  • Subject Heading (ID)Customer loyalty programs Customer loyalty Marketing

Brand psychology : consumer perceptions, corporate reputations : pbk

Brand psychology : consumer perceptions, corporate reputations : pbk
Paper図書
Jonathan GabayKogan Page2015
Other Libraries in Japan
  • Subject Heading...ogical aspects Customer loyalty Corporate image
  • Subject Heading (ID)...ogical aspects Customer loyalty Corporate image

Harvard business review on increasing customer loyalty

Harvard business review on increasing customer loyalty
Paper図書
Harvard Business Review Pressc2011
Other Libraries in Japan
  • Subject HeadingCustomer loyalty Customer relations
  • Subject Heading (ID)Customer loyalty Customer relations
  • Alternative TitleIncreasing customer loyalty Harvard busine......iew increasing customer loyalty : expert advic...... on increasing customer loyalty

The Tasti D-Lite way : social media marketing lessons for building loyalty and a brand customers crave

The Tasti D-Lite way : social media marketing lessons for building loyalty and a brand customers crave
Paper図書
James Amos, Jr., B.J. EmersonMcGraw-Hillc2013
Other Libraries in Japan
  • Subject HeadingInternet marketing Social media Branding (Marketing) Customer loyalty Tasti D-Lite (Firm)
  • Subject Heading (ID)Internet marketing Social media Branding (Marketing) Customer loyalty Tasti D-Lite (Firm)

Getting naked : a business fable about shedding the three fears that sabotage client loyalty 1st ed

Getting naked : a business fable about shedding the three fears that sabotage client loyalty 1st ed
Paper図書
Patrick LencioniJossey-Bassc2010
Other Libraries in Japan
  • Subject HeadingCustomer loyalty Customer relations
  • Subject Heading (ID)Customer loyalty Customer relations
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